Terms & Conditions
Last updated June 18, 2026
These Terms & Conditions (the “Terms”) govern the services provided by CloudHomi (“we”, “us”, “our”) to you (“you”, the “customer”). By booking a service, accepting a quote, or paying an invoice, you agree to these Terms. Please read them carefully.
1. Who we are & what we do
CloudHomiprovides technology and document services including website creation, app development, AI phone systems, file scanning, device & tech setup, and secure document shredding. Our head office is in Florida; we serve customers nationwide. You can reach us at hello@cloudhomi.com or +1 (239) 880-1340.
2. Bookings & quotes
When you book a service we’ll confirm by email and follow up to arrange timing. For larger work we may send a written quote describing the scope, price, deposit and billing terms. A quote becomes a binding agreement when you accept it (including by e-signature where requested). Work outside an accepted quote’s scope may be quoted separately before we proceed.
3. Pricing & invoices
All prices are in US dollars (USD). We issue invoices by email with a unique invoice number. Unless an invoice or accepted quote states otherwise, payment is due on the date shown on the invoice. Where a quote requires a deposit, that deposit is due on acceptance and the remaining balance is billed according to the billing terms in the quote.
4. Payment methods
You may pay by card or bank transfer via the secure link provided on your invoice, processed by our third-party payment provider. We don’t store your full card details. You’re responsible for any fees your own bank or card issuer charges. Please include the invoice number with every payment.
5. Recurring plans & auto-renewal
Some services are offered on a recurring plan — billed automatically on a weekly, monthly or quarterly cycle. By starting a recurring plan you authorize CloudHomi to issue and charge an invoice for each cycle on the scheduled date, using your selected payment method, until the plan ends or is cancelled. We’ll tell you the amount and the billing interval before the plan begins. Plans continue automatically (“until cancelled”) unless an end date is agreed. If our pricing for a plan changes, we’ll give you reasonable advance notice before the new price applies.
6. Cancellation & refunds
You may cancel a recurring plan at any time by contacting us at hello@cloudhomi.com. Cancellation stops all future charges. The current billing period is non-refundable, but you will not be charged for any cycle after the one in which you cancel — in other words, you keep access through the period you’ve already paid for and future billing stops. For one-off project work, amounts for work already completed or in progress, and any non-refundable deposits stated in your quote, are not refundable. If you think you’ve been billed in error, contact us within 30 days and we’ll make it right.
7. Your responsibilities
You agree to give us accurate information, timely access, content and approvals we reasonably need, and to hold the rights to any materials you provide us. Delays in providing these may affect timelines and costs. You’re responsible for keeping your own backups of data you ask us to handle, except where we’ve specifically agreed to provide backup as part of a service.
8. Intellectual property
Unless your quote says otherwise, finished deliverables we create specifically for you (such as a website or app) become yours once paid for in full. We retain ownership of our own pre-existing tools, frameworks, code libraries and know-how, and may reuse them on other projects. We may reference the work we did for you in our portfolio unless you ask us in writing not to.
9. Secure shredding & data handling
For shredding and scanning services we handle your documents and data with care and provide a certificate of destruction where applicable. Once documents are securely destroyed the process cannot be reversed, and we are not responsible for material you asked us to destroy. We process personal information in line with our privacy practices; contact us for details of how your data is handled.
10. Warranties & liability
We provide our services with reasonable skill and care. To the fullest extent permitted by law, our services are otherwise provided “as is”, and our total liability for any claim arising from a service is limited to the amount you paid us for that service. We are not liable for indirect or consequential losses, or for loss of data, profit or business. Nothing in these Terms limits liability that cannot be limited by law.
11. Changes to these Terms
We may update these Terms from time to time. The “last updated” date above shows when they last changed. Continuing to use our services after an update means you accept the revised Terms.
12. Governing law
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in Florida.
13. Contact us
Questions about these Terms? Email hello@cloudhomi.com or call +1 (239) 880-1340.
This page is provided for general information and isn’t legal advice. CloudHomi recommends having these Terms reviewed by a qualified attorney for your specific situation.